Zoro.com is an industrial and commercial products marketplace owned by W.W. Grainger. MeTEY connects to Zoro using a file-based workflow rather than a live API.
💡 Zoro works differently from the other platforms
Amazon, eBay, Etsy, Shopify and WooCommerce all connect through live APIs. Zoro uses EDI via SPS Commerce for full automation, so MeTEY instead offers a straightforward file exchange:
- Export inventory and pricing from MeTEY as CSV files
- Upload those files to the Zoro Seller Portal
- Download order files from Zoro
- Import them into MeTEY to create orders
What You Get
- Inventory export reflecting current stock levels
- Price export applying your markup rules or pricing matrix
- Order import that converts Zoro orders into MeTEY orders
- Product mapping between MeTEY items and Zoro SKUs
- Full review of every file before it is sent - nothing leaves automatically
- No API fees and no rate limits
⚠️ What Zoro cannot do
- Manual steps required - files are uploaded and downloaded by hand
- Not real time - updates are batch based
- No automatic order polling - orders are imported when you choose
- No listing creation - new products must be listed in the Zoro Portal first
Prerequisites
- Zoro seller account - register at zoro.com/sell-on-zoro and obtain your Seller ID
- Seller Portal access with permission to upload inventory/pricing and download order reports
- Products listed on Zoro with approved SKUs and completed categories
- Products in MeTEY with inventory tracking and pricing configured
Step 1: Add the Zoro Channel
- Open E-Commerce → ⚙️ Channel Configuration
- Click Add Channel
- Select channel type Zoro.com (File-Based)
- Give it a name, for example "Zoro US Marketplace"
Step 2: Enter Your Details
| Field | Description | Example |
|---|---|---|
| Seller ID (required) | Your Zoro seller/vendor ID | ZORO-VENDOR-12345 |
| Seller Name (required) | Company name registered with Zoro | ABC Metal Trading Co. |
| Contact Email (optional) | Primary contact for Zoro | seller@example.com |
| Notes (optional) | Any special instructions | SPS Commerce FTP details |
Credentials are encrypted before being stored.
Step 3: Configure Sync Settings
Zoro should be set to file-based sync throughout:
- Auto-import orders: leave unchecked - orders are imported manually
- Sync Inventory: checked, mode File-Based
- Sync Price: checked, mode File-Based
- Upload schedule: Manual (on demand)
Step 4: Map Your Products
Before exporting anything, link MeTEY products to the SKUs Zoro assigned you.
- Open E-Commerce → 🏷️ Product Mappings
- Select your Zoro channel
- For each product set the MeTEY product, the Zoro SKU, a pricing strategy (cost plus, markup percentage, or manual) and the multiplier
- Save each mapping
Day-to-Day Workflow
Go to E-Commerce → 📤 Export & Push to Platforms, select your Zoro channel and export. MeTEY generates a CSV with current quantities and your calculated prices.
The CSV includes a header describing what it contains and when it was generated. Adjust quantities or prices if needed before sending.
Log into your Zoro Seller Portal and upload the file using their inventory or pricing upload tool.
Download the order report from the Zoro portal, then import it in MeTEY to create orders for picking, invoicing and shipping as normal.
💡 How often should you upload?
Because sync is not real time, upload inventory as often as your stock turnover requires - daily is typical for fast-moving items. Between uploads, Zoro shows the quantities from your last file.
Troubleshooting
| Problem | What to do |
|---|---|
| Export file is empty | No products are mapped to this channel. Add mappings under Product Mappings first. |
| Zoro rejects the upload | A SKU in the file is not recognised. Confirm each Zoro SKU in your mappings matches the portal exactly. |
| Prices look wrong | Check the pricing strategy and multiplier on the product mapping. |
| Quantities on Zoro are out of date | Expected - Zoro only reflects your most recent upload. Export and upload again. |