🔄 Application Updates

Stay up-to-date with latest features, improvements, and bug fixes

Help Center / Features / Application Updates

MeTEY includes a built-in update mechanism that allows you to check for and install new versions with just a few clicks.

✨ Key Benefits

  • User-Controlled: You choose when to check for and install updates
  • Secure Downloads: Updates verified with SHA-256 checksums
  • Release Notes: See what's new before downloading
  • No Downtime: Quick installation process
  • Audit Trail: All update activities logged

How to Check for Updates

1 Access Configuration Dialog

From the login screen, click the ❓ button in the bottom-left corner to open the configuration dialog.

2 Click "Check for Updates"

Click the "Check for Updates" button. The system will connect to the update server and check if a newer version is available.

📌 Note: This feature is only available for registered installations. If you haven't registered your installation yet, you'll see a message prompting you to register first.

3 Review Update Information

If an update is available, you'll see a dialog showing:

  • Your current version number
  • The latest available version
  • Release notes (what's new and improved)
  • Download size

4 Download the Update

Click "Download Update" to begin downloading the installer.

⚠️ Important: The download is synchronous and may take 2-5 minutes for large files (~65MB). The progress indicator shows "Preparing download..." while the file downloads in the background. Please wait for completion - don't close the application.

5 Install the Update

Once the download completes, click "Install Now". The installer will launch, and MeTEY will close automatically.

6 Complete Installation

Follow the installer prompts to complete the update. When finished, launch MeTEY and log back in to start using the new version.

What Happens During an Update

  1. Version Check: System connects to update server and compares version numbers
  2. Security Verification: If update available, system verifies the download URL and checksum
  3. Download: Installer is downloaded to your system's temporary directory
  4. Checksum Validation: Downloaded file is verified with SHA-256 checksum
  5. Launch Installer: System launches the installer and closes MeTEY
  6. User Installation: You complete the installation wizard manually
  7. Audit Logging: All actions (check, download, install) are logged for compliance

Release Notes & Changelog

Before downloading an update, you can review the release notes to see:

💡 Pro Tip: Always read the release notes before updating. They contain important information about new features and any actions you may need to take after updating.

Security & Safety

✅ Built-In Security Features

  • HTTPS Only: All downloads happen over secure HTTPS connections
  • SHA-256 Verification: Downloaded files are verified against known checksums
  • Registered Installations Only: Update feature requires valid installation registration
  • No Silent Updates: You have full control - nothing installs without your approval
  • Audit Trail: All update activities logged with timestamps and user information

Frequently Asked Questions

How often should I check for updates?

We recommend checking for updates monthly, or whenever you hear about a new feature you want to use. The system doesn't check automatically - you control when to look for updates.

Will I lose my data when I update?

No. Your data is stored separately in the MySQL database and is not affected by application updates. However, we always recommend backing up your database before major updates.

What if the update fails or causes problems?

If you experience issues after updating, you can reinstall the previous version from your backup installer. Contact support if you need assistance rolling back to a previous version.

Do I need administrator rights to install updates?

Yes, on Windows you'll need administrator privileges to run the installer. The installer will prompt for elevation when you click "Install Now."

Can I skip a version?

Yes, you can skip versions. The update system always shows you the latest available version, regardless of what version you're currently running.

What happens if I'm offline?

The update check requires an internet connection. If you're offline, you'll see an error message. You can check again when you're back online.

Why do I see "Registration required" message?

The update feature is only available for registered installations. This ensures only authorized users can download updates and helps us maintain accurate deployment records.

How large are the update downloads?

Update sizes vary depending on what changed. Typical updates range from 20-65 MB. The exact size is shown in the update dialog before you download.

Troubleshooting Update Issues

"Failed to check for updates"

Possible Causes:

Solution: Check your internet connection and firewall settings. Try again in a few minutes.

"Download failed" or "Checksum verification failed"

Possible Causes:

Solution: Clear your system's temporary directory and try downloading again. Ensure you have at least 100 MB of free disk space.

Download appears frozen at "Preparing download..."

Explanation: This is normal behavior! The download is synchronous and runs in the background. For a 65MB file, it may take 2-5 minutes depending on your internet speed. The progress indicator doesn't update during download, but the file is actively downloading.

Solution: Be patient and wait for the download to complete. Do not close the application. You'll see a completion message when done.

Installer won't launch

Possible Causes:

Solution: Temporarily disable antivirus, right-click the installer and choose "Run as Administrator," or contact your IT department for assistance.

Application won't start after update

Solution: Try restarting your computer. If the issue persists, reinstall the previous version from backup and contact support.

Best Practices

✅ Remember: Updates bring new features, improvements, and bug fixes that make MeTEY better. Staying current ensures you have the best experience and the latest security patches.

Need Help?

If you encounter any issues with the update process or have questions about a specific update:

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